Framing success: the Netherlands railways experience

Rajabalinejad, M. & van Dongen, L. A. M., 31 Aug 2018, In : International Journal of System of Systems Engineering. 8, 4, p. 313-329 17 p.

Abstract: Here we introduce the success framework, an integral view on the critical success factors to accommodate flexibilities required for tacking with the dynamism of the rail industry both technically and organizationally. The success framework adapts two basic strategies that contribute to success. First, a clear set of objectives across the stakeholders. Second, cooperation and co-creation of values for achieving the objectives. We propose an integral approach for the identification and accomplishment of the critical success factors.

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