A Multi-domain Approach Toward Adaptations of Socio-technical Systems: The Dutch Railway Case-Part 2

Abstract—Socio-technical systems are highly complex in which
a number of domains each of which including numerous interdependent
elements are present. Therefore, for adaptation of sociotechnical
systems, Part 1 of this paper presented a multi-domain
approach based upon Design Structure and Multi-domain matrices
to develop/analyze a multi-domain model of those system.
Moreover, that model is analyzed according to both (1) the change
propagation measures of the non-human domain and (2) the
information processing view of the stakeholder domain of the
socio-technical system. This papers presents application of the
presented method in the Dutch railway system. We have reviewed
the relevant railway literature, and interviewed with a number of
the Dutch railway experts and validated our model. The results
are presented in this paper.

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